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FAQs - Frequently Asked Questions

In this section I will address freqently asked questions I get or that are generally asked. Please keep in mind this section will be updated for new questions that come up as time goes along.

How long does it take to get a reply after filing an appeal?
Who do I call about my unempoloyment benefits and filing status?
How long do I have to be at my job to be eligable for Unemployment Benefits?


 

 

 

 

 

1. How long does it take to get a reply after filing an appeal?

It can take anywhere from a week to two weeks, maybe more depending how many people are filing at the same time. You have to realize they have limited amount of staff paid by the State of Texas unfortunetely.

 

 

2. Who do I call about my unempoloyment benefits, filing status, or payment request?

You can check your status online here: CLICK HERE
Here is a list of numbers to call, depending on where you are located to get the status:

Call Monday - Friday, 7 a.m. - 6 p.m. for all unemployment insurance services.

Austin local: 1-800-939-6631
Dallas local: (972) 339-6200
El Paso local: (915) 832-6400
Fort Worth local: (817) 420-1600
Houston local: (281) 983-1100
McAllen local: (956) 984-4700
San Antonio local: (210) 258-6600
Others call toll free: 1-800-939-6631

Deaf, hard-of-hearing or speech impaired customers may contact Relay Texas: 1-800-735-2989 (TDD) and 711 (Voice).

 

 

3. How long do I have to be at my job to be eligible for Unemployment Benefits?

To receive benefits you must have a payable claim. A payable claim means you earned a specific amount of wages during a recent 12-month period called the base period. The base period is the first four of the last five completed calendar quarters before you applied for benefits. (Calendar quarters are three-month periods beginning the first day of January, April, July, or October.) This means that when TWC calculate benefits they cannot use wages in the calendar quarter in which you filed your claim, or the quarter just before that. They calculate your weekly benefit amount on the highest quarter earnings in your base period. Then they divide that high quarter's total earnings by 25 to get your weekly benefit amount. They may have to adjust this amount to be inside the allowed range of benefit amounts in Texas. Your weekly benefit amount will be between $60 and $415 depending upon the wages you earned. Your maximum or total benefit amount is the lesser of 26 times the weekly amount, or 27 percent of all your wages in the base period. To estimate possible UI benefits, use our Benefits Estimator. After you apply for benefits, we send you a Statement of Benefits with your potential benefit amounts. We can pay benefits only to individuals who have payable claims.

To have a payable claim you must:

1. Have wages in at least two of your four base-period calendar quarters; and

2. Have total base period wages that are at least 37 times your weekly benefit amount; and

3. Have earned 6 times your new weekly benefit amount since the time you qualified for benefits on a prior claim.

If you were out of work for a prolonged time during the base period because of a medically verifiable illness, injury, disability, or pregnancy, you may be able to use an alternate base period. If you meet the requirements, TWC could use wages you earned before your illness or injury. If you qualify under both a regular and an alternate base period, you decide which base period to use.

 

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More to be added soon!!

 

 

 
 
 
Disclaimer: The information presented in these pages is for educational purposes only, and does not constitute legal advice.
Every case is different, and the correct legal answer always depends on the facts of the individual case. If you want a legal opinion
about your own employment law problem, you should seek help from a licensed attorney.
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You are able to file unemployment with the Texas Workforce Commission from any of these cities listed below in the State of Texas:

* Abbott * Abernathy * Abilene * Ackerly * Addison * Adelphi * Adrian * Agua Dulce * Alamo Heights * Alamo * Albany * Aledo * Alice * Allen * Alleyton * Alpine * Alton * Alvarado * Alvin * Amarillo * Ames * Amherst * Anahuac * Anderson * Andrews * Angleton * Angus * Anna * Anson * Antelope * Anton * Appleby * Aquilla * Aransas Pass * Archer City * Arcola * Argyle * Arlington * Arp * Asherton * Athens * Atlanta * Aubrey * Austin * Austwell * Azle * Bailey's Prairie * Bailey * Baird * Balch Springs * Balcones Heights * Ballinger * Balmorhea * Bandera * Bangs * Bardwell * Barrett * Barry * Barstow * Bartlett * Bastrop * Bay City * Baytown * Bayview * Bayou Vista * Baytown * Beach City * Bean Station * Beasley * Beaumont * Beckville * Bedford * Bedias * Bee Cave * Beeville * Bellaire * Bellevue * Bellmead * Bells * Bellville * Belton * Benavides * Benbrook * Benjamin * Bertram * Beverly Hills * Bevil Oaks * Big Lake * Big Spring * Big Wells * Bishop * Black * Blackfoot * Blackwell * Blanco * Blanket * Blossom * Blue Mound * Blue Ridge * Boerne * Bogata * Bolivar Peninsula * Bonham * Boonville * Bootleg * Borger * Bovina * Bowie * Brackettville * Brady * Brazoria * Brazos Bend * Brazos Country * Breckenridge * Bremond * Brenham * Briaroaks * Bridge City * Bridgeport * Brookshire * Brookside Village * Browndell * Brownfield * Brownsboro * Brownsville * Brownwood * Bruceville-Eddy * Bryan * Bryson * Buda * Buffalo * Bulverde * Bullard * Bulverde * Bunker Hill Village * Burkburnett * Burke * Burleson * Burnet * Byers * Cactus * Caddo Mills * Caldwell * Callisburg * Calvert * Cameron * Camp Wood * Campbell * Canadian * Canton * Canyon * Hill * Carmine * Carrizo Springs * Carrollton * Carthage * Cashion Community * Castle Hills * Castroville * Cedar Hill * Cedar Park * Celeste * Center * Center City * Centerville * Chandler * Channelview * Channing * Charlotte * Chapel Hill * Chester * Chico * Childress * Chillicothe * Chilton * China * China Grove * Chireno * Chocolate Bayou * Christoval * Cibolo * Cisco * Cistern * Clarendon * Clarksville City * Clarksville * Claude * Clear Lake Shores * Clear Lake * Cleburne * Cleveland * Clifton * Clint * Clute * Clyde * Cockrell Hill * Coffee City * Coke County * Coldspring * Coleman * Collinsville * College Station * Colleyville * Colmesneil * Colorado City * Columbus * Comanche * Combes * Combine * Comfort * Commerce * Concan * Concepcion * Cone * Conroe * Converse * Cool * Coolidge * Coppell * Copperas Cove * Cooper * Copper Canyon * Corinth * Corpus Christi * Corral City * Corrigan * Corsicana * Cottonwood Shores * Cottonwood, Kaufman County * Cotulla * Cove * Covington * Crandall * Crane * Cranfills Gap * Creedmoor * Cresson * Crockett * Crosby * Crosbyton * Cross Plains * Crowell * Crowley * Crystal Beach * Crystal City * Cuero * Cumby * Cumings * Cummins Crossing * Cuney * Cushing * Cut and Shoot * Cyclone * Cypress * Daingerfield * Daisetta * Dalhart * Dallas * Dalworthington Gardens * Damon * Danbury * Dayton * Dayton Lakes * De Leon * Deadwood * Decatur * DeCordova * Deer Park * DeKalb * Dell City * Del Rio * Denison * Denton * Denver City * Desert * DeSoto * Detroit * Devine * Devers * Diboll * Dickinson * Dike * Dilley * Dime Box * Dimmitt * Ding Dong * DISH * Dodd City * Dodge * Donna * Doss * Dozier * Dripping Springs * Dublin * Dumas * Duncanville * Duster * Eagle Lake * Eagle Pass * East Bernard * East Mountain * East Texas Center * Eastland * Edcouch * Eden * Edgewood * Edinburg * Edna * Edom * Egypt * El Campo * El Paso * Eldorado * Electra * Elevation * Elgin * Elmo * Elsa * Elysian Fields * Emily * Emory * Emhouse * Ennis * Eola * Erin * Escobares * Euless * Eustace * Evadale * Evant * Fairfield * Fairy * Falcon Heights * Falfurrias * Farmers Branch * Farmersville * Farwell * Fate * Flat * Flatonia * Flint * Flomot * Flower Mound * Floresville * Florence * Forney * Fort Davis * Fort Gates * Fort Hood * Fort Stockton * Fort Worth * Franklin * Frankston * Freer * Fredericksburg * Freeport * Friendship * Friendswood * Frisco * Fritch * Frognot * Frost * Fruitvale * Fulshear * Gainesville * Galveston * Garden Ridge * Garden Valley * Garland * Garner * Garwood * Gatesville * Gay Hill * Gaylord * Georgetown * Giddings * Gilmer * Gladewater * Glenn Heights * Glen Rose * Goldthwaite * Goodnight * Goliad * Gonzales * Gordon * Graford * Graham * Granbury * Granjeno * Grand Prairie * Grand Saline * Grape Creek * Grapeland * Grapevine * Greenville * Gresham * Groesbeck * Grow * Groveton * Gruene * Gun Barrel City * Guy City * Hart * Hale Center * Hallettsville * Hallsville * Haltom City * Hamilton * Hamlin * Happy * Hardin * Hargill * Harker Heights * Harleton * Harlingen * Harriett * Haskell * Hawk Cove * Hawkins * Hearne * Hebbronville * Heckville * Heidenheimer * Helotes * Hemphill * Hempstead * Henderson * Henrietta * Hereford * Hewitt * Hico * Hidalgo * Hideaway * Hye * Highland Village * Highlands * Hill Country Village * Hillsboro * Hilshire Village * Hitchcock * Hockley * Hogeye * Hondo * Honey Island * Hoop and Holler * Houston * Howe * Hughes Springs * Humble * Hunter Lankford * Huntington * Huntsville * Hurst * Hutto * Idalou * Ike * Impact * Independence * Indian Lake * Industry * Ingleside on the Bay * Ingleside * Ingram * Inhouse * Iowa Park * Iraan * Iredell * Irving * Italy * Itasca * Ivanhoe * Ivanhoe North * Jacksboro * Jacksonville * Jamaica Beach * Jarrell * Jasper * Jefferson * Jewett * Jones Creek * Johnson City * Josephine * Jourdanton * Junction * Joshua * Karnack * Karnes City * Katy * Kaufman * Keller * Kemah * Kenefick * Kennedale * Kerens * Kermit * Kerrville * Kilgore * Killeen * Kingsbury * Kingston * Kingsville * Kingwood * Kirbyville * Kosse * Kountze * Krugerville * Krum * Kurten * Kyle * La Feria * La Joya * La Grange * La Grulla * La Marque * La Norah * La Porte * La Pryor * La Vernia * Lacy-Lakeview * Laguna Vista * Lajitas * Lake Brownwood * Lake Dallas * Lake Jackson * Lake Worth * Lakeway * Lampasas * Lamesa * Lancaster * Lane City * Laredo * Las Colinas * Latexo * League City * Leander * Leon Valley * Leonard * Levelland * Lewisville * Lechuga * Liberty * Lindale * Little Elm * Littlefield * Live Oak * Livingston * Lockett * Lockhart * Lolita * Lone Oak * Lone Star * Longview * Lorenzo * Los Fresnos * Los Indios * Los Ybanez * Lowake * Lubbock * Lucas * Luckenbach * Lueders * Lufkin * Lumberton * Lyford * Mabank * Madisonville * Mansfield * Manvel * Magnet * Magnolia * Malakoff * Mcallen * McClanahan * McKinney * McLeod * McMahan * Meadow * Meadows Place * Melvin * Menard * Mentone * Mercedes * Merkel * Mesquite * Mexia * Meyersville * Midkiff * Midland * Midlothian * Midway * Miles * Millersview * Millican * Mineola * Mineral Wells * Mission * Missouri City * Mobile City * Monahans * Monterey * Montgomery * Mont Belvieu * Moody * Moore Station * Morgan's Point * Morton * Moscow * Moulton * Mt. Pleasant * Mt. Sylvan * Mt. Vernon * Muenster * Munday * Murphy * Nacogdoches * Naples * Nassau Bay * Navasota * Nederland * Needville * Negro Crossing * Neiderwald * Nesbitt * New Boston * New Braunfels * New Caney * New Falcon * New Harmony * Newcastle * Newton * New Ulm * New Waverly * Neylandville * Nixon * Noonday * North Cleveland * North Richland Hills * North Zulch * Oak Cliff * Oak Leaf * Oak Point * Oatmeal * Odem * Odessa * Old River-Winfree * Olfen * Omaha * Olmito * Olton * Onalaska * Orange * Orangefield * Orange Grove * Ore City * Orient * Overton * Owentown * Ozona * Paducah * Paint Rock * Paige * Palacios * Palmhurst * Palmview * Palm Valley * Pampa * Panna Maria * Pantego * Paradise * Paris * Parker * Pasadena * Pearland * Pecan Gap * Pecos * Perryton * Pflugerville * Pharr * Pilot Point * Pine Forest * Pineland * Pittsburg * Plainview * Plano * Plantersville * Pleasanton * Plum Grove * Ponder * Point Comfort * Port Aransas * Port Arthur * Port Isabel * Port Lavaca * Port Mansfield * Port Neches * Porter * Port O'Connor * Portland * Post * Post Oak Bend City * Poteet * Pottsboro * Prairie View * Prairie Hill (Washington County) * Premont * Presidio * Primera * Princeton * Progreso * Progreso Lakes * Prosper * Quanah * Queen City * Quinlan * Quitaque * Quitman * Raisin * Ralls * Rancho Viejo * Ranger * Rangerville * Rankin * Ravenna * Raymondville * Red Bird * Red Hill * Red Oak * Red Springs (Baylor County) * Red Springs (Smith County) * Refugio * Reklaw * Reno * Rhome * Richardson * Richland * Richmond * Riesel * Rio Grande City * Rio Hondo * Rios * Rising Star * River Oaks * Riviera * Roanoke * Robinson * Roby * Rockdale * Rocket * Rockport * Rockwall * Roma * Ropesville * Rosalie * Rose City * Rose Hill Acres * Rosebud * Rosenberg * Rosharon * Rosser * Rotan * Round Rock * Round Top * Rowena * Rowlett * Royse City * Rucker * Rusk * Sachse * Sacul * Sadler * Saginaw * Saint Jo * Salado * San Angelo * San Antonio * San Benito * San Diego * San Juan * San Marcos * San Perlita * San Saba * Sanco * Sanctuary * Sanderson * Sanger * Santa Anna * Santa Fe * Santa Rosa * Santo * Sarita * Savoy * Schertz * Scottsville * Scroggins * Scurry * Seabrook * Seagoville * Sealy * Sebastian * Seguin * Seminole * Seymour * Shallowater * Shamrock * Shavano Park * Shenandoah * Sheldon * Sherman * Shreveport * Shiner * Shoreacres * Silsbee * Silver * Sinton * Skellytown * Slaton * Smithville * Smyer * Snyder * Somerville * Sonora * Sour Lake * South Padre Island * Southlake * Southmayd * Spearman * Splendora, Texas * Spring * Spring Branch * Spring Valley Village * Springtown * Spur * Stafford * Star * Sterling City * Stephenville * Stinnett * Stowell * Strawn * Study Butte * Sugar Land * Sullivan City * Sulphur Springs * Sunnyvale * Swan * Sweeny * Sweetwater * Taft * Tahoka * Talco * Talty * Taylor * Taylor Landing * Teague * Temple * Tenaha * Tennyson * Terlingua * Terrell * Texarkana * Texas City * Texhoma * The Colony * The Woodlands * Thornton * Thompson (Fake, does not exist) * Throckmorton * Tiki Island * Tilden * Timpson * Tioga * Tito * Toco * Toledo * Tom Bean * Tomball * Tool * Trinidad * Trinity * Trophy Club * Troup * Tulia * Turkey * Tuscola * Turnersville * Tyler * Uhland * Umbarger * Uncertain * Union Grove * Union Valley * Universal City * University Park * Utley * Utopia * Uvalde * Valley Mills * Valley View * Van * Van Alstyne * Vancourt * Vanderbilt * Vanderpool * Van Horn * Van Vleck * Venus * Veribest * Vernon * Vick * Victoria * Vidor * Volente * Von Ormy * Waco * Wall * Waller * Watermelon * Waskom * Watauga * Water Valley * Waterloo * Waxahachie * Weatherford * Webberville * Webster * Weimar * Welch * Weslaco * West * West Columbia * West Lake Hills * West Orange * West Tawakoni * West University Place * Westlake * Westover Hills * Westworth Village * Wharton * Wheeler * Wheelock * White Oak * White Settlement * Whitehouse * Wichita Falls * Willow Park * Wimberley * Windcrest * Wingate * Winnie * Winnsboro * Winona * Winters * Wixon Valley * Wolfe City * Woodlake * Woodlands * Woodlawn * Woodsboro * Woodville * Woodway * Wortham * Wylie * Yancey * Yantis * Yoakum * Yorktown * Zapata * Zavalla * Zephyer